FREQUENTLY ASKED QUESTIONS (FAQ)
1. What is Zavienta all about?
Zavienta is a luxury fashion, lifestyle, and beauty Platform offering original and curated content like articles, videos, product reviews, and more.
2. Can I use the content available on Zavienta’s Platform for my business or other commercial purposes?
No. The content available on Zavienta’s Platform is purely for personal, non-commercial use only, unless we specifically give you written permission. All content including articles, videos, photos, and logo is owned by Zavienta or the respective brands advertising on Zavienta, as the case may be and is protected by copyright and trademark laws.
3. What happens if I submit something to the Platform?
By submitting content (like photos, articles, or videos), you give us permission to use, modify, share, and publish the content. You must also confirm that you have all legal rights to share the content with us.
4. Can I become a contributor?
Yes, you can become a contributor. We request you to reach out to us at submissions@zavienta.com to explore opportunities to write or collaborate. We do require contributors to follow editorial rules and agree to our terms.
5. Will my content be visible to others?
Yes, content you share for publication on Zavienta’s Platform will be visible to others.
6. What should I do if someone copies my content from the Platform and posts it elsewhere?
If your User Content (like your article, video, or photo) is used, copied, or shared on another Platform without your permission, you can report it to us by sending a formal notice via email at legal@zavienta.com, in accordance with the Digital Millennium Copyright Act (DMCA), 1998.
7. Is Zavienta responsible for the products linked on its Platform?
No. If you buy a product through one of the links available on our Platform, the sale is undertaken between you and the seller. Any issues must be resolved with the third-party seller. We are not responsible for product quality, delivery, refunds, or any disputes with respect to such third-party products.
8. What activities are prohibited on the Zavienta’s Platform?
You must not break any laws, share harmful code or malware, impersonate someone or misrepresent your identity, disrupt Zavienta’s Platform, upload offensive or abusive content, hack Zavienta’s Platform, or post content that violates someone’s intellectual property rights.
9. Can you read or share my data?
We may access or share your information if required by law or to protect the rights of our users and Zavienta.
10. How do you use my personal information?
We use your personal information according to our Privacy Policy, which is available on our website here: https://www.zavienta.com/privacy. Please read it to understand how we collect, use, and protect your data.
11. What if I click on a link to another website?
If you visit third-party websites via links on Zavienta’s Platform, you do so at your own risk. We’re not responsible for what’s on those websites or what happens if you use their services.
12. Is there any warranty on the Services or Content?
No. The Services and Content are provided on an “as is” and “as available” basis without any warranties, express or implied.
13. Can I rely on everything written in your articles?
While we strive for quality, Zavienta is not legally responsible if the content is inaccurate or leads to any legal issue.
14. What does it mean when I agree to “indemnify” the Platform?
It means if your actions violate our rules or cause legal trouble, including third-party claims, you agree to protect and pay for any costs, damages, or legal fees that Zavienta might face. You also agree to cooperate with us if we need to defend ourselves in a related legal case.
15. What should I do if I have a dispute with the Platform?
You are required to send us an email containing your name, what the issue is, and what solution you’re looking for. We will try to resolve the matter within 60 days.
16. What happens if a dispute can’t be resolved informally?
If a dispute is not resolved through good-faith efforts, either party can initiate binding arbitration by sending a written notice via email. Arbitration will be conducted in the State of Florida, USA, under the American Arbitration Association (AAA) Rules, and in English. Disputes involving intellectual property rights can still be brought in Florida courts.
17. What happens if something disrupts your services?
Zavienta is not responsible for delays or failures caused by events such as natural disasters, wars, pandemics, internet failures, or other events out of its control.
18. Can Zavienta edit or remove content from the Platform?
Yes. Zavienta reserves the right to review, remove, edit, or modify any content on its Platform. This may happen at any time and without prior notice, though we are not obligated to do so.
19. Will the Platform and Services always be available?
The Platform may occasionally be unavailable due to maintenance, technical issues, or external events. Zavienta strives to keep it accessible but does not guarantee uninterrupted service. Zavienta is not responsible for any delays, interruptions, data loss, or security issues related to your access to the Platform.
20. Does using the Platform create any formal business relationship with Zavienta?
No, the Terms of Service available on the website, does not create an agency, partnership, joint venture, or employment relationship between you and Zavienta. Neither party has the authority to legally bind or represent the other in any way.